HOW TECHNOLOGY IMPACTS THE LEARNING EXPERIENCE AND TRAINING DEVELOPMENT
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Has the use of digital technology—including desktop computers, laptops, smartphones, and other devices—changed how people learn? And, if we believe the use of technology has impacted learning, how do we harness the power of new technologies to deliver learning experiences that are effective and engaging?
It’s very important to address these issues as we continue to experience remote and hybrid workplaces supporting a distributed workforce. And while these are somewhat broad questions, we can begin to find the answers we need by asking the journalistic questions: we can examine the who, what, where, when, why, and how of learning to get a sense of the impact technology is having and how that needs to inform our learning design.