HYBRID LEARNING CASE STUDY: CUTTING-EDGE EDUCATIONAL EXPERIENCES
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The Learning Network (TLN) conducted a 5-month needs assessment to dive deeper into what educational gaps existed and how they might be resolved. TLN interviewed frontline workers, supervisors, managers, and the executive team to document what worked in the past and what didn’t. The team also sought to learn how COVID-19 impacted employees’ wants and needs from an L&D perspective.